One address reaches every desk at Web3Finders: [email protected]. Write from the email address on your account when the question touches a balance, an order or a specific piece — it lets the desk verify you without a round of questions.
What to include
- Support: the tool you used, what you expected, and what happened instead. A job time or screenshot settles most questions in one reply.
- Billing: the pack you bought and the date. Never send card numbers — the desk cannot use them and will not ask.
- Privacy: write “data request” in the subject for exports and deletions under the privacy policy.
- Moderation: a link to the piece and the rule you believe it breaks. Reports about real people are read first.
The desk answers in English, in the order messages arrive, and never asks for your password — anyone who does is not this studio.